The Printify Quality Promise
The highest standards for your business, which means…
Quality is at the heart of any great buying experience.
That’s why we source the best quality products, and we never put anything in our catalog without thoroughly checking every element.
Our goal is to deliver products so consistently good, that they jump off your digital shelves and into the hands of your customers with zero buyer’s regret.
We use both cutting-edge technology and top-experts to ensure you’re able to deliver fantastic buying experiences.
To achieve consistency, every Printify product passes at least three checks:
- Upon arrival
- Before printing
- After printing
During the last check, we compare the final product against the original design to ensure everything’s as it should be. Only when all standards are met do we send it to your customers.
We deliver you the best, from the best. That’s why we constantly monitor and share our Print Provider’s performance using transparent easy-to-understand metrics.
Our in-house experts regularly place sample orders with complex designs to review and ensure consistently great results in both printing and product quality. We regularly visit our print provider factories around the world to audit our production standards and processes.
We constantly monitor our Print Providers’ performance, and if they don’t live up to standard, we can and will limit or remove their offerings on the Printify platform.
We monitor our shipping providers and check data on their performance on a daily basis. We work with them to make sure they are delivering a quality service that gets your order to customers as soon and as safely as possible.
We track and gather data on delivery speed, transit times, quality issues and notify you of any delays.
We constantly launch new features to make the delivery experience more delightful.
We also send weekly performance reports to our Print Providers including specific complaint details and performance metrics? That’s right – check out our sample reports below!
What meets the standard?
Good print example
Here, we see the print provider did a great job matching the print to the original design. The print provider used enough underbase to create a print with vibrant colors, even on a dark garment.
Bad print example
The print looks crooked, and we can see the white underbase sticking out around the edges of the print. The print provider might have used the wrong settings on the pre-treatment or heat press machine.
Maximum profit, minimum anxiety
With Printify Choice, we make sure your orders are only printed by our top Print Providers and your orders are automatically sent to the closest available fulfillment center for maximum profitability.
Get the lowest prices on top selling products as we scour our vast Printing Partner network for you to ensure the very best print quality, and that your items are in stock and ready to ship to your customer’s door.
Complete transparency means
no secrets
Dynamic scoring system
What’s more, we are the ONLY print-on-demand platform to publicly share with all our merchants a dynamic scoring system we use with all our Print Partners, which is based on 3 key aspects:
- Quality
- Production Speed
- Samples + Delivery Experience.
Learn more about our dynamic scoring system below
Transparent process
Printify knows that you rely on us producing quality products for your customers. That’s why we make every possible element of our product creation process available for you to see.
Check out our Print Providers video to see products being created from A to Z.
Service that delights
If an item doesn’t live up to our quality standards, we’ll order you a FREE reprint. Please note certain Terms and Conditions may apply.
Our dedicated Support team is available to help you with any issues.
Continuously improving everything we do
We continuously invest in R&D to improve both product quality and the customer experience because what’s great today might be unacceptable the day after. That’s why we’ve invested in cutting edge technology like our AIQC program.