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Security at Printify

At Printify, the security and privacy of our merchants and their customers are paramount.

We handle all personal and business data with the utmost care, ensuring your operations remain confidential and secure.

We take all the necessary measures to safeguard your information from unauthorized access or corruption.

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How do we keep the Printify platform secure?

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    Security training for employees

    Security awareness is crucial to maintaining a safe environment.

    Printify employees undergo regular security training tailored to their specific roles and responsibilities. The training covers various topics, from data protection and cyber threat awareness to secure coding practices.

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    Clearly defined business roles

    Access to sensitive information is restricted to employees who need it to perform their job functions. By preventing any single user from having excessive privileges, we ensure that data is well-protected across all company assets.

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    Modern, secure authentication

    We reinforce our platform’s security with multi-factor authentication (MFA) for all employees and contractors.

    Our MFA system includes password-less, phishing-resistant technology for accessing critical components. This approach significantly reduces the risk of unauthorized access, ensuring that sensitive information can be viewed only by verified personnel from verified and securely configured devices.

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    Security-enhanced development practices

    Our commitment to security extends to our software development practices.

    We follow a Secure Software Development Lifecycle (SSDLC), which includes code reviews, security testing, and adherence to best practices in secure coding. By integrating security into every stage of our development process, we minimize the risk of vulnerabilities in our code, ensuring that the Printify Platform is robust and secure from the ground up.

Organizations that implement SSDLC practices often report a significant reduction (up to 70–90%) in security-related issues found during post-deployment security audits and penetration tests.

Up to 70-90%

Significant Reduction in security related issues

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We’re led by a strong engineering mindset

Our product and engineering teams are dedicated to developing the most secure and reliable services for our merchants and partners.

We employ advanced technologies and robust security practices to create a platform that meets the latest industry standards.

From account registration to after-sales service, our systems perform various background checks to identify and mitigate potential long- and short-term risks, ensuring your revenue and reputation are always protected.

By integrating security into every layer of our platform, we provide a safe and trustworthy environment for your business to thrive.

Printify adheres to strict information security standards

Our platform integrates a variety of advanced security products and services from multiple partners, creating a comprehensive and layered defense system.

This approach covers all aspects of our infrastructure security, including:

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    Data encryption

    All data are encrypted both in transit and at rest, protecting sensitive information from unauthorized access.

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    Integrity protection

    Ensuring that sensitive data entered into the Printify Platform doesn’t get corrupted.

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    Real-time threat protection

    We use advanced traffic filtering solutions to monitor and respond to threats as they occur, minimizing potential impacts on service availability. In addition, we have deployed Web Application Firewalls to allow only expected network traffic.

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    ML-based monitoring

    Our next-generation security monitoring systems help us detect anomalies in systems or networks and respond automatically 24/7, significantly improving reaction time and our ability to handle security incidents before any harm is caused.

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    External threat intelligence

    Our security strategy includes leveraging premium external threat intelligence feeds from companies with security as their primary field of activity. Such feeds provide valuable insights into the latest threats and vulnerabilities, enabling us to proactively defend against new and evolving threats, and ensure continuous and secure operations.

Our platform’s security is guided by the Information Security Management System (ISMS), which defines expected security levels and ensures they are met through a combination of technical and business metrics, as well as end controls. The efficiency of ISMS is audited internally and externally multiple times a year.

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We learn and improve as we grow

We regularly improve our Information Security Management System to address edge-case scenarios and emerging threats. Designed to be flexible and adaptive, our ISMS allows us to respond quickly to changes in the security landscape.

We conduct regular internal and external security audits to maintain the highest security standards. These audits involve comprehensive technical assessments, and any identified issues are promptly addressed under the auditor’s supervision.

Our rigorous audit process helps us identify and rectify potential security weaknesses, ensuring continuous compliance with industry standards and providing a secure environment for your business.

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Governance, risk, and compliance

Our in-house Security Team is crucial in managing risks and ensuring compliance with relevant regulations, including the Governance, Risk, and Compliance (GRC) Framework.

The robust policies and procedures we’ve established help us effectively handle incidents and manage security risks, and clearly define the data handling expectations of our merchants and their customers in our Privacy Policy.

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Found a fault in our platform?

While we currently do not have an active bug bounty program, we encourage and appreciate the responsible disclosure of any vulnerabilities or security issues discovered in our platform or infrastructure.

If you believe you have found a vulnerability in our platform, please report it by contacting us via the details in our security.txt file.

Please encrypt your messages using the PGP key details linked in the file. We take all reports seriously and will work to resolve any issues you’ve identified.