Term

Merchandising

noun

Merchandising is a marketing tactic employed to increase the sale of goods by involving special offers, display signage product placement techniques, and other methods known to influence consumer purchase decisions.

What Is Merchandising?

Merchandising is a marketing tactic employed to increase the sale of goods by involving special offers, display signage product placement techniques, and other methods known to influence consumer purchase decisions. The core of merchandising is to present the right products at the right place, in the right quantity, at the right time, and at the right price to increase sales.

Why Is Merchandising Important?

Merchandising Strategies

A ‘one size fits all’ approach doesn’t work for merchandising strategies. Based on the overarching objective for a brand, category, and retailer, strategies may vary by segment or even by category to accomplish a particular goal. Some objectives include driving traffic/footfall, increasing customer loyalty, and generating awareness for your online brand.

Merchandising in Retail

Some of the most enticing methods to make customers shop in a retail setting include:

Merchandising in Ecommerce

The most common ways of appealing to customers in an ecommerce setting include:

Advantages of Merchandising

Effective merchandising can lead to increased sales and better profits. When you deliver a seamless shopping experience and help consumers with purchases, you gain an array of advantages, including: 

Additionally, promoting sales and discounts will bring customers to your store by enticing them with the potential for savings. Such merchandising tactics build a sense of urgency amongst consumers, causing them to act quickly to avoid missing out on a great deal. 

Difference Between Sales and Merchandising

Merchandising and sales are two closely related functions in a business, but they are not the same thing. The main difference is that merchandising leads the customer to a sale, whereas sales involves customers completing a buying transaction. 

For example, a prominent banner on a store can lead customers to the product. When the customer adds that product to their basket and completes a transaction, it will be classified as a sale.