We’re looking for a

Vietnam Community Specialist

Marketing & Communications

Hanoi

Printify is a growth-oriented print-on-demand platform that connects e-commerce merchants and print-on-demand manufacturers. We work in fast-paced, ever-developing conditions, resulting in expansion, evolution, and the discovery of modern opportunities.

We are looking for a dedicated person to join our marketing team as a Community Specialist. This position involves daily networking with our merchants across different media channels, monitoring and improving the brand sentiment, identifying new campaign opportunities and providing value adding merchant experience at all times.
Your responsibilities
  • Execute local marketing campaigns and represent Printify in region-specific events
  • Effectively moderate our Vietnamese Facebook group
  • Develop and implement marketing campaigns in the group to increase engagement and connect with the audience
  • Monitor, track and report on feedback and customer issues
  • Build strong relationships with our merchants, and help them find solutions to their issues
  • Stay in the loop with all industry trends and proactively engage with the audience in external channels
  • Align the customer expectations and needs against the company roadmap and increase Printify’s presence amongst Vietnamese merchants
What you need
  • Fluent written and spoken English and Vietnamese proficiency
  • Open personality and ability to effortlessly engage with people
  • Good conflict resolution skills and ability to solve problems fast both independently and in a team
  • Basic knowledge of online marketing and marketing channels
  • Ability to identify and track relevant community KPIs
  • Passion for technologies and eCommerce
  • Preferably located in Hanoi
What we offer
  • Remote work
  • Flexible work scheduling
  • A friendly, inclusive, and global team
  • Career development and growth through training (events, conference training, mentorships. etc.)
Interesting facts about Printify
  • 24th fastest-growing, American-based company, 2019 (Inc. 5000)
  • 15th America’s Fastest-Growing Companies 2020 (Financial Times)
  • 281st America’s Best Startup Employer, 2020 (Forbes)
  • Our awesome team has grown to over 300

Join Printify as Vietnam Community Specialist