We’re looking for a
Senior Customer Support Specialist
We are looking for a responsible and hard-working new team member to join our journey taking over the Print on Demand industry. You would work in an international environment with cool teammates and a casual atmosphere. If you have excellent English communication skills, you are a natural born problem solver and consider yourself a people person – this is the place for you!
- Communicating with customers through live chats and emails;
- Helping merchants to set up their online stores and create their first products;
- Providing merchants with all the necessary information regarding Printify and POD;
- Assisting merchants with order-related and account-related issues;
- Building and maintaining efficient communication with existing and new customers and Print Partners.
What you need
- You have excellent written and verbal English;
- You are willing and able to learn a lot and quickly;
- You are open minded and ready to work in a team and on your own;
- You are a fast typer and are good with computers;
- You have previous customer support experience (minimum 2 years).
What we offer
- A full-time job with a flexible schedule (on average 5 Morning, 7 Evening and 8 Night shifts per month);
- An amazing workplace culture with a flexible work schedule.
- Stock options, for a chance to own a share of the Printify Company.
- Health Insurance to promote your Well-Being.
- Career development and personal growth through several special events, conferences, and mentorships.
- A modern office, located in the center of Riga, with free employee parking.
- Delicious food; breakfast, snacks, and a team lunch on Friday’s.