We’re looking for a

Senior Customer Support Specialist

Riga, Latvia

Operations at Printify

Printify is a print-on-demand platform that connects e-commerce merchants and print-on-demand manufacturers.

Interesting facts about Printify
  • 24th fastest growing American-based company, 2019 (Inc. 5000)
  • #1 Startup in Latvia (Zimolu tops 2018, 2019)
  • 80% of business is done in the USA
  • 4.5x year-over-year growth
  • On the way to reach $100M in annual sales
  • 130 awesome people team

We are looking for a responsible and hard-working new team member to join our journey taking over the Print on Demand industry. You would work in an international environment with cool teammates and a casual atmosphere. If you have excellent English communication skills, you are a natural born problem solver and consider yourself a people person – this is the place for you!

Your responsibilities
  • Communicating with customers through live chats and emails;
  • Helping merchants to set up their online stores and create their first products;
  • Providing merchants with all the necessary information regarding Printify and POD;
  • Assisting merchants with order-related and account-related issues;
  • Building and maintaining efficient communication with existing and new customers and Print Partners.
What you need
  • You have excellent written and verbal English;
  • You are willing and able to learn a lot and quickly;
  • You are open minded and ready to work in a team and on your own;
  • You are a fast typer and are good with computers;
  • You have previous customer support experience (minimum 2 years).

What we offer

  • A full-time job with a flexible schedule (on average  5 Morning, 7 Evening and 8 Night shifts per month);
  • Amazing workplace culture with a flexible work schedule
  • Stock Options so you own a part of Printify
  • Health Insurance to support your well-being
  • Career development and growth through training such as events, conferences, and mentorship
  • Modern office in the center of Riga
  • Free Food: breakfast, snacks, and Friday lunch

Join Printify as Senior Customer Support