We’re looking for a

Merchant Support Specialist

Riga, Latvia

Join Printify

We are looking for smart specialists who will be the first point of contact for Printify platform users. You will fit great if you are detail-oriented, have excellent problem-solving/people skills and possess outstanding communication skills in English.

As Merchant Support Specialist​, you’ll
  • Communicating clearly and effectively with customers via e-mail and chat;
  • Responding promptly to customer inquiries;
  • Addressing general inquiries, as well as educating customers regarding the platform and product offerings;
  • Assisting customers with order-related and account-related issues;
  • Building and maintaining effective communication with existing and new customers and Print Partners.
We like you a lot if:
  • You are open-minded and willing to learn a lot quickly;
  • You possess a strong sense of responsibility and problem-solving skills;
  • You have very good written and verbal English communication skills;
  • You have good computer and typing skills;
  • You are able to work both independently and in a team;
  • You are able to work any of the shifts mentioned below.
  • You have previous customer support experience (wishful, but not mandatory).
Perks? We offer the following:
  • A full-time job with a flexible schedule (Morning, Evening, Night and Weekend shifts);
  • Dynamic work in a rapidly growing, international IT company;
  • Opportunities for personal development and career growth;
  • A spacious modern office in the city center with a young and casual environment;
  • Free snacks, smoothies, and drinks.

Join Printify as Merchant Support Specialist