We’re looking for a

Junior Customer Support Specialist

Riga, Latvia

Open position at Printify

We are looking for a responsible and hard-working new team member to join our journey taking over the POD industry. You would work in an international environment with cool teammates and a casual atmosphere. If you have excellent English communication skills, you are a natural born problem solver and consider yourself a people person – this could be the place for you!

Your responsibilities
  • Communicating with customers through live chats and emails;
  • Helping merchants to set up their online stores and create their first products, as well as providing them with all the necessary information regarding Printify and POD;
  • Assisting merchants with order-related and account-related issues;
  • Building and maintaining efficient communication with existing and new customers and Print Partners
What you need
  • You have excellent written and verbal English;
  • You are willing and able to learn a lot and quickly;
  • You are open minded and ready to work in a team and on your own;
  • You are a fast typer and are good with computers;
  • You have previous customer support experience (wishful, but not mandatory).

What we offer

  • A full-time job with a flexible schedule (on average  5 Morning, 7 Evening and 8 Night shifts per month);
  • An amazing workplace culture with a flexible work schedule.
  • Stock options, for a chance to own a share of the Printify Company.
  • Health Insurance to promote your Well-Being.
  • Career development and personal growth through several special events, conferences, and mentorships.
  • A modern office, located in the center of Riga, with free employee parking.
  • Delicious food; breakfast, snacks, and a team lunch on Friday’s.

Join Printify as Junior Customer Support