We’re looking for a

IT Help Desk

Platform Team

Riga, Latvia

IT Help Desk 1

At Printify, Platform team is looking for a motivated junior IT Help Desk to look after our Office IT systems. As System Engineers we support our Product teams as well as our Office IT environment which consists of Macs (99%), Unifi network and Mikrotik

Your responsibilities
  • You will be responsible for user on/off-boarding- GSuite, Jira/Confluence, LastPass administration. We are looking for someone who could automate away as much of manual steps as possible
  • Helping users to fix computer issues – mouse not working, installing applications, connecting to printers
  • New IT equipment procurement
  • Any Office network management and issue resolution
  • QNAP administration
  • Look into implementing office equipment backups
  • Resolve intermittent WiFi issues
  • Improve our office networking setup
  • Implement Mosyle office computer management solution (at the moment it is all done by hand)
What you need
  • Basic understanding of networking and how to solve computer issues
  • You are committed to training and development
  • A team player with plenty of ideas and enthusiasm
  • Proactive and “can do” attitude
  • High self-management and ability to prioritise in a dynamic start-up environment

What we offer

  • An amazing workplace culture with a flexible work schedule
  • Stock options, for a chance to own a share of the Printify Company
  • Health Insurance to promote your Well-Being.
  • Career development and personal growth through several special events, conferences, and mentorships
  • A modern office, located in the center of Riga, with free employee parking
  • Delicious food; breakfast, snacks, and a team lunch on Friday’s

Join Printify as IT Help Desk