We’re looking for a
Customer Support Specialist
Who we are
Printify is a Latvian-American startup based in Riga. We are a powerful print on demand drop shipping business that works across the biggest e-commerce platforms.
What we do
We help aspiring entrepreneurs to start their print on demand business by connecting them to a network of globally recognized print providers. Basically, with Printify, merchants can create and sell unique products with their designs without having to deal with end-to-end fulfillment.
Customer support agent wanted
We are looking for a responsible and hard-working new team member to join our journey taking over the POD industry. You would work in an international environment with cool teammates and a casual atmosphere. If you have excellent English communication skills, you are a natural born problem solver and consider yourself a people person – this could be the place for you!
What you’ll be doing
- Communicating with customers through live chats and emails;
- Helping merchants to set up their online stores and create their first products, as well as providing them with all the necessary information regarding Printify and POD;
- Assisting merchants with order-related and account-related issues;
- Building and maintaining efficient communication with existing and new customers and Print Partners.
We like you a lot if
- You have excellent written and verbal English;
- You are willing and able to learn a lot and quickly;
- You are open minded and ready to work in a team and on your own;
- You are a fast typer and are good with computers;
- You have previous customer support experience (wishful, but not mandatory).
- A full-time job with a flexible schedule (on average 4 Morning, 8 Evening and 8 Night shifts per month);
- Work in a rapidly growing, international IT company;
- A competitive salary and paid taxes;
- Opportunities to grow within the company;
- Amazing company events;
- Modern office in the city center;
- Dynamic yet laid back environment;
- SNACKS 24/7