We’re looking for a

Customer Support Specialist

Riga, Latvia

We are looking for you

Who we are

Printify is a Latvian-American startup based in Riga. We are a powerful print on demand drop shipping business that works across the biggest e-commerce platforms.

What we do

We help aspiring entrepreneurs to start their print on demand business by connecting them to a network of globally recognized print providers. Basically, with Printify, merchants can create and sell unique products with their designs without having to deal with end-to-end fulfillment.

Customer support agent wanted

We are looking for a responsible and hard-working new team member to join our journey taking over the POD industry. You would work in an international environment with cool teammates and a casual atmosphere. If you have excellent English communication skills, you are a natural born problem solver and consider yourself a people person – this could be the place for you!

What you’ll be doing

  • Communicating with customers through live chats and emails;
  • Helping merchants to set up their online stores and create their first products, as well as providing them with all the necessary information regarding Printify and POD;
  • Assisting merchants with order-related and account-related issues;
  • Building and maintaining efficient communication with existing and new customers and Print Partners.

We like you a lot if

  • You have excellent written and verbal English;
  • You are willing and able to learn a lot and quickly;
  • You are open minded and ready to work in a team and on your own;
  • You are a fast typer and are good with computers;
  • You have previous customer support experience (wishful, but not mandatory).

Why Printify

  • A full-time job with a flexible schedule (on average 4 Morning, 8 Evening and 8 Night shifts per month);
  • Work in a rapidly growing, international IT company;
  • A competitive salary and paid taxes;
  • Opportunities to grow within the company;
  • Amazing company events;
  • Modern office in the city center;
  • Dynamic yet laid back environment;
  • SNACKS 24/7

Join Printify as Customer Support Specialist