Chapter 4

Account suspension on eBay

Account suspension on eBay 1

After opening a new eBay account and listing your first few products, it is quite common to receive an account suspension. eBay says it restricts or suspends accounts as a safety measure to protect their community against fraud or any other negative impact. They do this so that you can verify who you are in person.

In case of an account suspension, read your suspension email closely. If you do not receive an email, it may have been blocked by your email provider, in that case, check your eBay account inbox. Bear in mind that a suspension message may not always state the precise reason for the suspension or detail the evidence that led eBay to their decision. Even when the reasons are stated, they may not make much sense.

In order to reactivate your account, you need to review the details by calling the eBay support. The call will take less than 30 minutes and your account will be reactivated after providing all your details to eBay. Have your suspension email in front of you for reference when you call.

eBay Support phone number: +1 866-540-3229

Important: An error message will be sent to your Printify account stating that your account is suspended. Printify cannot publish or update your listings unless your account is reactivated.

More details on eBay account suspension.

All set? Check out the next article, to create the best eBay listings ever.

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